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The Family Legacy Ecosystem

6 questions
What is FutureVault and how does iFinallyWill use it?
FutureVault is the bank-grade digital vault where your documents and records are stored securely — the same kind of vault trusted by financial institutions. It's the secure storage layer behind your plan, so your will, POAs, policies and Last Treasure Map live in one protected place your family can reach when it matters.
What is the Last Treasure Map™ — and how is it different from storage?
Storage holds your documents. The Last Treasure Map is the intelligence on top of it: an organized, executor-ready picture of every account, property, policy, advisor and digital asset, plus where each thing is and who to contact. It's the one document your family actually opens on day one.
How does my executor get access to everything?
Your Executor Plan turns your information into clear, step-by-step guidance and points your executor to exactly where each document and asset lives — so they're never left hunting, guessing, or making circular phone calls.
What happens to my digital assets and online accounts?
Email, online banking, crypto, subscriptions and social accounts are captured in your plan so they can be accessed, closed or transferred — instead of being lost forever or quietly draining the estate.
Can I preserve messages and family knowledge, not just documents?
Yes. With Legacy Letters™ you can preserve voice, video and written messages, and the context and wishes that usually disappear — released to the right people on your terms, so what mattered to you isn't lost.
How does the AI guidance (Wilfred) actually help?
Wilfred is more than a chatbot. He understands your situation, finds gaps in your plan, helps you complete every document in plain English, builds your Last Treasure Map, and prepares your executor — by chat or voice, 24/7.
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Getting Started

6 questions
What is iFinallyWill (iFW)?
iFW is a guided digital workflow that helps you produce estate documents, execute them correctly, and keep everything organized so your executor isn't left guessing.
Who is iFW built for?
People who want clarity, speed, and structure. Especially families, homeowners, incorporated professionals, and anyone who wants their estate handled cleanly.
Who should not use iFW without professional advice?
If you have complex cross border assets, heavy trust planning, active litigation risk, or highly bespoke family dynamics, you should layer in legal advice.
What do I need before I start?
Names and contact info for executors/beneficiaries, guardian choices (if relevant), and a basic inventory of assets and debts.
How long does it take to complete?
Straightforward cases can be fast. Complex families take longer because good decisions take time. iFW doesn't pretend otherwise.
Can I save and come back later?
Yes. iFW is built for real life: start now, finish when you're ready.
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Plans & Pricing

8 questions
What plans do you offer?
We offer individual plans (1 Will, 1 Will + POA Health, 1 Will + POA Property, 1 Will + 2 POAs) and couples plans (2 Wills, 2 Wills + POAs). Each plan includes unlimited lifetime changes. (An updated will or POA only becomes legally valid once you re-print, re-sign, and have it re-witnessed — editing online isn't enough on its own; we walk you through it in minutes.) Secondary Wills are available as a free add-on in eligible provinces.
What's included in Essentials?
A solid will workflow, clear outputs, and execution guidance so you can sign properly.
What does adding POAs to my plan do?
Adding Powers of Attorney to your will plan gives you complete incapacity coverage. If you become unable to make decisions, your named attorneys can manage your finances (POA for Property) and make medical decisions (POA for Health) without your family needing to apply to court.
What's the Couples plan for?
Two coordinated workflows designed to keep spouses/partners aligned and avoid contradictions.
What's the Family plan for?
Guardianship planning, dependent focused decisions, and broader family scenarios where mistakes are expensive.
Are both Powers of Attorney included in every plan?
Not necessarily. POA can be an add-on or a standalone purchase depending on your package.
Do prices change by province?
They can. Legal naming conventions and requirements vary by jurisdiction, and so do support and document sets.
Are there discounts or bundles?
Where offered, bundles are meant to reduce total cost and keep households aligned.
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Privacy & Data Protection

8 questions
Do you share my personal information with third parties?
ABSOLUTELY NOT. We have a strict zero third-party data sharing policy. Your personal information, estate details, beneficiary information, and all data you provide stays exclusively with iFinallyWill. We never sell, rent, lease, or share your data with any external companies, marketers, or data brokers. Period.
How is my data protected under Canadian law?
Your data is protected under PIPEDA (Personal Information Protection and Electronic Documents Act) - Canada's federal privacy law. We are fully compliant with all Canadian privacy regulations. Your information is stored on secure Canadian servers and is subject to Canadian jurisdiction and legal protections.
Who owns my data?
YOU own your data. Always. We are simply custodians of your information while you use our service. You can request to download or delete your data at any time. Your estate planning information belongs to you and your family not to us or anyone else.
Is my financial and personal information encrypted?
Yes. We use bank-level 256-bit SSL encryption for all data transmission and storage. Your sensitive information is encrypted both in transit and at rest. We employ the same security standards used by major financial institutions.
Can iFinallyWill employees see my personal information?
We maintain strict internal policies to protect your privacy.
What happens to my data if I cancel my account?
Upon account cancellation, you can request complete deletion of all your personal data. We don't keep shadow copies or backups of your information after deletion is requested. Your data is your property, and you control its lifecycle.
Do you use my data for marketing or advertising?
No. We do not use your personal estate information for marketing purposes. We do not create advertising profiles from your data. We do not sell your information to marketers. Our business model is built on trust, not data exploitation.
How does Canadian law protect my estate information specifically?
Canadian privacy law provides some of the strongest data protections in the world. Under PIPEDA, we must obtain your consent for data collection, limit collection to what's necessary, protect your data with appropriate safeguards, and give you access to your information upon request. As a Canadian company serving Canadians, we're proud to operate under these robust protections.
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Building Your Will

13 questions
What documents does iFW generate?
Typically a will, plus optional POA documents depending on what you select and what your province supports.
Does iFW give legal advice?
No. iFW gives structured guidance and education, but it's not a substitute for a lawyer in complex situations.
Can I name multiple executors?
Yes. You can name primary and alternate executors and structure roles sensibly.
What if my executor lives in another province/country?
That can be fine, but it may add complexity and delays. If your estate is complex, get professional advice.
Can I set gifts to specific people (specific gifts)?
Yes, where supported in your workflow, you can allocate specific items or amounts.
Can I include charitable gifts?
Yes. You'll want accurate charity details to avoid execution errors.
Can I include funeral or burial wishes?
You can record wishes, but don't treat a will as an operations manual. Put key instructions where your executor will actually see them quickly.
Can I disinherit someone?
You can structure your intentions, but disinheritance can create legal risk. If this is in play, get legal advice.
Can I name guardians for children?
Yes. And you should, because ambiguity is not a strategy.
What if I have a blended family?
Blended families (where one or both spouses have children from previous relationships) require careful planning. iFinallyWill helps you document your family tree clearly, specify guardians for all minor children, and define how assets should be distributed. Key considerations include: ensuring your children from previous relationships are explicitly included as beneficiaries, coordinating with your spouse on mutual wishes, and considering mutual wills agreements if you want to ensure both spouses honor the plan after one passes away. While iFinallyWill provides structure for blended family planning, complex situations may benefit from professional legal review to address potential conflicts and ensure all family members are properly provided for.
How can I protect my children in a blended family situation?
In blended families, it's essential to explicitly name all children (both biological and stepchildren) in your will. Don't assume they'll automatically inherit. Use specific bequests and clearly define your residue distribution. Consider naming guardians specifically for your biological children if you want to ensure they're cared for by people you trust. You can also use testamentary trusts to protect assets for minor children. If you want to ensure your spouse continues your plan after you pass, consider a mutual wills agreement that legally binds both spouses to the agreed distribution. iFinallyWill guides you through these decisions, but complex blended family dynamics often benefit from professional legal counsel.
What if I own a business or holdco?
iFW can capture basics, but corporate structures often require coordinated tax/legal planning. Don't wing this.
What if I own rental properties?
We can capture and organize, but execution and tax planning may require a professional overlay.
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Signing & Witnessing

12 questions
When is my will legally valid?
When it's executed correctly under your province's rules signature, witnessing, and any required formalities.
Does iFW support remote/virtual witnessing?
Rules vary by province and change over time. iFW provides guidance, but you must follow your jurisdiction's current requirements.
Who can be a witness?
Typically an adult who is not a beneficiary and not the spouse of a beneficiary. Exact rules vary follow your province guidance.
Can my spouse be a witness?
Usually not recommended and can invalidate gifts. Use neutral witnesses.
How many witnesses do I need?
Often two for standard wills, but jurisdiction rules apply.
Do I need a notary?
Usually not for a typical will, but some people choose notarization for comfort. It's not a substitute for proper witnessing.
What if I make a mistake while signing?
Do not improvise edits. Redo the execution cleanly to avoid challenges.
What is an Affidavit of Execution?
An Affidavit of Execution is a sworn legal document where one of the witnesses to your will confirms they were physically present when you signed it. The witness swears before a commissioner of oaths, notary public, or lawyer that: (1) they saw you sign the will, (2) you appeared to understand what you were signing and were acting voluntarily, (3) both witnesses were present during signing, and (4) they then signed as a witness. It is a separate document from the will itself — it does not form part of the will — but it is commonly required to support a probate application in most Canadian provinces.
Do I need an Affidavit of Execution?
The affidavit is not required for your will to be legally valid, but it is typically required or strongly recommended to support a probate application in most provinces. Without it, your executor must track down one of the original witnesses (potentially years later) to complete the affidavit, which can cause significant delays. Best practice: complete the affidavit at the same time as signing your will and attach it to the will. British Columbia generally does not require a traditional Affidavit of Execution as part of the probate process, although other evidentiary requirements may apply.
Why this matters: Completing an Affidavit of Execution at the time you sign your will can save your executor significant time, cost, and frustration later. Without it, your family may need to locate a witness years later or provide additional evidence to the court before probate can proceed.
What are the provincial requirements for Affidavits of Execution?
Requirements vary by province. Ontario requires a prescribed court form to prove proper execution of a will during the probate process. Alberta uses Form SA0133. Manitoba uses Form 74D under Practice Direction 88-01. Saskatchewan, Nova Scotia, New Brunswick, PEI, and Newfoundland & Labrador generally require provincial affidavit forms. British Columbia generally does not require a traditional Affidavit of Execution for probate, although other evidentiary requirements may apply. Quebec uses a different system entirely: notarial wills (the most common type) do not go through probate; holographic and witness wills require court verification instead.
Who can commission or notarize my Affidavit of Execution?
The affidavit must be sworn or affirmed before a commissioner of oaths, notary public, or lawyer. In Ontario, every lawyer and paralegal is automatically a commissioner for taking affidavits. Some provinces now allow virtual commissioning. Fees vary by provider and province. iFinallyWill provides the blank affidavit form as part of your document package so all you need is to have it commissioned.
What happens if I don't have an Affidavit of Execution when needed?
If the affidavit was not completed at the time of signing, your executor must locate one of the original witnesses after your death and have them complete it. If witnesses cannot be found, the executor must demonstrate reasonable search attempts and provide supporting evidence of the will validity to the court. This can delay probate by weeks or months, add legal costs, and create unnecessary stress for your family. This is why we strongly recommend completing the affidavit immediately after signing.
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Estate Planning

8 questions
What is estate planning?
Estate planning is the process of organizing your affairs so that your family, assets, and wishes are protected both during your life (in case of incapacity) and after your death. A complete estate plan typically includes: a will, Powers of Attorney (property and health), beneficiary designations on RRSPs/TFSAs/insurance, and clear instructions for your executor. It is not just for wealthy people every adult with assets, dependents, or medical preferences needs one.
What estate documents does every Canadian adult need?
At minimum: (1) A will to direct how your assets are distributed and who manages your estate. (2) A Power of Attorney for Property to authorize someone to handle your finances if you are incapacitated. (3) A Power of Attorney for Health (its provincial name varies) to authorize someone to make medical decisions for you. These three documents form the foundation of any estate plan. Depending on your situation, you may also need a Secondary Will, beneficiary designation updates, or a trust.
What should I consider if I am a business owner?
Business owners need to think about succession planning, share transfer mechanisms, buy-sell agreements, and whether a Secondary Will makes sense for private company shares. Key questions: Who takes over the business? How are shares valued and transferred? Are there tax implications? Do you have a shareholders agreement that overrides your will? If your business is incorporated, a Secondary Will can save significant probate fees by keeping private shares out of probate. Complex structures should involve a lawyer and accountant.
How does estate planning work for common-law couples?
Common-law couples face unique risks. In several provinces (including Ontario), common-law partners have NO automatic right to inherit under intestacy laws even after decades together. Without a will, your common-law partner could receive nothing while distant relatives inherit. A will is absolutely essential for common-law couples. You should also update beneficiary designations on RRSPs, TFSAs, and insurance policies, and consider joint ownership of property where appropriate.
How does estate planning work for blended families?
Blended families (where one or both partners have children from previous relationships) require careful coordination. Key considerations: (1) Ensure your children from previous relationships are explicitly named as beneficiaries. (2) Coordinate with your partner to avoid contradictions between your wills. (3) Consider whether stepchildren should be included and to what extent. (4) Use testamentary trusts to protect assets for your children while providing for your spouse during their lifetime. (5) Consider a mutual wills agreement to prevent changes after the first partner dies. iFinallyWill supports blended family planning throughout the workflow.
What about digital assets and online accounts?
Digital assets include email accounts, social media profiles, online banking, cryptocurrency wallets, digital photos and documents, domain names, and online business accounts. You should: (1) Create a list of all digital accounts and how to access them. (2) Name a digital executor or give your executor clear instructions. (3) Specify what should happen to each account (close, memorialize, transfer). (4) Store passwords securely (password manager, sealed envelope with your will). (5) Be aware that some platforms (like Apple, Facebook) have their own legacy/memorial policies that may override your wishes. iFinallyWill includes a digital assets section in the will-building workflow.
What are beneficiary designations and why do they matter?
Beneficiary designations on RRSPs, RRIFs, TFSAs, pension plans, and life insurance policies transfer those assets directly to the named person outside of your will. This means they bypass probate entirely and are not subject to your will's instructions. Important: if your will says "leave everything to my spouse" but your RRSP names your ex-spouse as beneficiary, your ex-spouse gets the RRSP. Always review and update beneficiary designations when you create or update your will, get married, divorced, or have children.
When should I update my estate plan?
Update your will and estate documents after any major life event: marriage or common-law relationship, separation or divorce, birth or adoption of a child, death of a beneficiary or executor, significant asset changes (buying/selling property, business, inheritance), moving to a different province, or changes in your health or your family needs. As a rule of thumb, review your estate plan every 3 to 5 years even if nothing obvious has changed. iFinallyWill includes unlimited lifetime changes so there is no cost to keeping your plan current. One important thing to remember: an updated will or POA only becomes legally valid once you re-print, re-sign, and have it re-witnessed — editing it online is not enough on its own.
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Executor Guide

5 questions
What does an executor actually do?
An executor (called estate trustee in Ontario, liquidator in Quebec) is responsible for: (1) Locating and securing the will. (2) Arranging the funeral. (3) Inventorying all assets and debts. (4) Applying for probate (if needed). (5) Notifying banks, government, and institutions. (6) Filing the final tax return and obtaining a clearance certificate. (7) Paying debts and taxes from the estate. (8) Distributing assets to beneficiaries according to the will. (9) Keeping detailed records of all transactions. The role can take 12 to 18 months or longer for complex estates.
How do I choose the right executor?
Choose someone who is: (1) Trustworthy and organized. (2) Willing to serve (always ask first). (3) Geographically practical (an executor in another country adds delays). (4) Capable of handling financial and legal tasks. (5) Neutral enough to manage family dynamics. Avoid choosing someone solely because they are the oldest child or closest relative. Consider naming an alternate in case your first choice cannot serve. You can also name co-executors, but be aware this requires both to agree on every decision, which can create delays.
Can an executor be compensated?
Yes. In most provinces, executors are entitled to reasonable compensation, typically 2.5% of the estate's capital receipts, 2.5% of capital disbursements, and 2.5% of revenue receipts over the administration period. Ontario courts commonly approve this guideline (known as the "tariff"), though amounts can be adjusted for complexity. You can specify compensation terms in your will. If you want your executor to serve without compensation, state that clearly. Professional executors (trust companies) charge fees that can be significantly higher.
Can an executor be held personally liable?
Yes. Executors can be personally liable for: (1) Distributing assets before paying all debts and taxes. (2) Failing to file the final tax return or obtain a clearance certificate from CRA. (3) Mismanaging estate investments. (4) Not following the will instructions. (5) Conflicts of interest. The clearance certificate from CRA is critical: without it, the executor is personally responsible for any taxes the deceased owed. This is why being an executor is a serious responsibility and should not be accepted lightly.
What should I do when someone dies? (Executor checklist)
Immediate steps: (1) Locate the will and review it. (2) Arrange the funeral according to the deceased wishes. (3) Secure the home and valuable property. (4) Obtain multiple copies of the death certificate. Within the first weeks: (5) Notify banks, insurance companies, and government agencies (CPP, OAS, CRA). (6) Cancel credit cards, subscriptions, and utilities as appropriate. (7) Apply for CPP death benefit. (8) Consult a lawyer about probate requirements. (9) Create an inventory of all assets and debts. (10) Set up an estate bank account for managing funds. This is a general guide and professional advice may be needed for complex estates.
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Probate & Fees

5 questions
What is probate?
Probate is the court process of officially validating your will and granting your executor legal authority to administer your estate. It confirms that: (1) The will is the last valid will. (2) The named executor is authorized to act. (3) The will was properly executed. Once probate is granted, the executor can access bank accounts, transfer property, and manage estate affairs. Not all assets require probate (joint accounts, beneficiary-designated assets, and some personal property can pass without it).
How much does probate cost in each province?
Probate fees vary significantly by province. Ontario has the highest fees: $5 per $1,000 on the first $50,000 and $15 per $1,000 thereafter (a $500,000 estate pays about $7,000). British Columbia charges roughly $6 per $1,000 on the first $25,000 and $14 per $1,000 thereafter. Alberta has a flat fee capped at $525 regardless of estate size (one of the lowest in Canada). Quebec does not charge probate fees for notarial wills. Saskatchewan and Manitoba charge a few hundred dollars for most estates. These fees are calculated on the total value of probatable assets, not the net value after debts.
How can I reduce probate fees?
Legal strategies to minimize probate fees include: (1) Joint ownership with right of survivorship (property passes automatically). (2) Beneficiary designations on RRSPs, TFSAs, and insurance (bypass probate entirely). (3) Secondary Will for private company shares (Ontario and BC). (4) Inter vivos (living) trusts for significant assets. (5) Gifting assets during your lifetime (be cautious of tax implications). (6) Multiple wills strategy where applicable. Note: some strategies have tax consequences or legal risks. Do not implement aggressive probate reduction without professional advice.
How long does probate take?
Timelines vary by province and complexity. Simple estates: 4 to 8 weeks in most provinces. Complex estates: 3 to 12 months or more. Ontario is typically slower due to volume (45,000+ applications per year). Factors that cause delays: incomplete applications, missing Affidavit of Execution, estate litigation, tax clearance certificate delays, and locating beneficiaries. Having your Affidavit of Execution completed at the time of signing and your documents well-organized can significantly speed up the process.
Does everything go through probate?
No. Several types of assets pass outside probate: (1) Jointly owned property with right of survivorship (goes to the surviving owner). (2) RRSPs, RRIFs, and TFSAs with named beneficiaries. (3) Life insurance with named beneficiaries. (4) Pension plans with named beneficiaries. (5) Assets held in a living trust. (6) Private company shares covered by a Secondary Will (in Ontario and BC). Only assets that are solely in the deceased's name and governed by the will go through probate.
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Power of Attorney

6 questions
What is a Power of Attorney (POA)?
A POA authorizes someone to make decisions for you if you can't. Financial/property and health decisions are typically separate.
Does iFinallyWill include both Powers of Attorney?
Where available in your province and where selected, iFinallyWill supports both — a Power of Attorney for Property and a Power of Attorney for Health (naming varies by province).
When does a POA take effect?
It depends on how it's drafted immediate vs "springing" on incapacity (jurisdiction and drafting options apply).
Can I name backup (alternate) attorneys?
Yes, and you should. Single points of failure are operational risk.
Can I limit what my attorney can do?
Often yes. Constraints must be clear and workable over engineering creates bottlenecks.
Can I change or revoke a Power of Attorney?
Yes, generally, while you have capacity and follow proper revocation steps.
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Pet Planning

5 questions
Can I leave money directly to my pet?
In practice, people usually leave money to a person (the caregiver) or a structure intended to support the pet's care. The goal is simple: make sure someone can actually use funds to look after your pet.
What if my caregiver changes their mind later?
That's why you name a backup and keep your plan updated. This is a living plan, not a one-time event.
Should I put detailed care instructions in my will?
Your will is for the legal transfer and high-level direction. Your Pet Care Playbook is where the day-to-day details belong.
What if I have multiple pets?
Decide whether they should stay together (often best for stability) or be split based on fit and caregiver capacity.
What about temporary emergencies (hospital stays, travel, injuries)?
That's where immediate care planning matters. Make sure at least one trusted person knows they're your "first-call" for your pet.
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Updates & Life Changes

5 questions
Can I update my will later?
Yes. Life changes your plan should keep pace.
What changes should trigger an update?
Marriage/common law changes, divorce/separation, new children, major asset changes, moving provinces, business events, deaths in the family.
If I move to a different province, is my will still valid?
Often yes, but it may not be optimized for the new province's rules. Review and update.
What if I get married after creating my will?
In some places marriage can impact wills dramatically. Don't assume review immediately.
What if I separate or divorce?
Wills and beneficiary designations can diverge fast. Update both.
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Storage & Sharing

4 questions
Where should I keep my signed will?
Somewhere safe, accessible, and known to your executor. "Hidden" is not "secure."
Can I store documents digitally?
Yes for organization and access but your signed original still matters.
How does executor access work?
iFW is designed to support controlled sharing so the right people can access the right info at the right time.
Can I share my plan with my spouse/family now?
Yes. That's the point: fewer surprises, fewer disputes, faster administration.
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Billing & Refunds

2 questions
What is the 60-day, 100% money-back guarantee?
If you purchase any iFinallyWill plan and decide not to complete your documents, you can request a cancellation and full refund within 60 days of purchase. Once your documents have been finalized and downloaded, all sales are final.
Is the refund automatic?
No. You need to contact our support team to request a refund within the 60-day window. Once approved, the refund is returned to your original payment method within 5-10 business days.
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Video Tutorials

5 questions
Step 1 — About you
Personal information

Personal information and identification details — the first stage of the will builder.

Step 2 — Your family
Your family
Important people
Guardian for minors
Guardian for pets

Family tree, important people, and guardians for minors and pets.

Step 3 — Your estate
Your estate
Residue (leftovers)

Assets, residue, and how to structure your estate distribution.

Step 4 — Your arrangements
Your arrangements
Wipeout clause

Choosing your executor, wipeout clauses, and contingencies.

Step 5 — Your POAs

Power of Attorney for property and personal/health care. Watch the POA walkthroughs on our Help Centre →

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