Privacy Policy.
How we collect, use, and protect your personal information.
Last updated: June 2026By accessing or using our Website and Services, you consent to the terms of this Privacy Policy.
1.Information We Collect & How We Use It
Information You Provide
We collect information you voluntarily provide when you:
- Create an account
- Use our Services to generate a will or other legal documents
- Contact support or send feedback
- Subscribe to communications
This may include, depending on the interaction:
Account Details
First and last name, email address, password, mailing address, province/state/region, phone number.
Document Data
Personal estate information, executor and beneficiary names, asset and liability details, funeral preferences, power of attorney information.
Support Data
Information you share in support requests or correspondence.
We use this information to:
- Provide, personalize, and improve our Services
- Generate legal documents you request
- Communicate with you about your account, Services, and updates
- Process payments through third-party payment processors
- Respond to inquiries and provide support
Your data will be used only for legitimate business purposes and in accordance with this Privacy Policy.
2.Automatically Collected Information
When you visit or use our Website, we may automatically collect certain information about you, such as:
- IP address, device type, browser type, OS, and usage data
- Pages viewed, click behavior, date/time stamps
- Cookies and similar tracking technologies
This information helps us improve our Website performance, user experience, and security.
3.Cookies & Tracking Technologies
We and our service providers use cookies and similar technologies to:
- Remember your preferences
- Analyze usage patterns
- Provide targeted advertising and analytics
You can choose to disable cookies through your browser settings, although this may affect some features of our Website.
4.How We Share Your Information
We may share information with:
- Service providers who perform functions on our behalf (e.g., hosting, analytics, payment processing)
- Legal or regulatory authorities when required by law or to respond to valid legal requests
- Business partners with your consent or as necessary to deliver the Services
- Third parties you direct us to share with, such as your professional advisors
Third-party providers may be located in various countries; we require them to protect your data consistent with this policy.
5.Payment Processing
We do not store payment card data on our systems. All payment information is processed securely by trusted third-party payment processors (e.g., Stripe), which have their own privacy practices and security policies.
6.Security of Personal Information
We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, use, or disclosure. However, no security practices are completely secure, and we cannot guarantee absolute protection.
Employees and service providers with access to your personal information are bound by confidentiality obligations.
Our security measures
- Bank-level encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication requirements
- Regular security audits and monitoring
7.Your Privacy Rights
Where applicable, you may have rights to:
- Access the personal information we hold about you
- Correct inaccuracies
- Request deletion or restriction of processing
- Object to processing
- Withdraw consent
To exercise your rights, contact us (see Contact Us below). We may need to verify your identity before responding.
8.Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9.Privacy Policy Updates
We may update this Privacy Policy from time to time. Material changes will be communicated by email or through in-app notification where appropriate. The updated policy will be posted here with a revised "Last updated" date.
10.Use of Artificial Intelligence
We may use artificial intelligence ("AI") tools as part of our Services or internal processes. Any personal data used in AI processes is handled according to our security standards and applicable laws. We are committed to fairness, transparency, and accountability in such use.
11.Children's Privacy
Our Services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). If we learn that we have collected information from a minor, we will delete it.
12.Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact:
Privacy Officer
iFinallyWill Inc.
Email: support@ifinallywill.com • Website: ifinallywill.com
By using our Website and Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described.